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Once an auctioneer has been set up in the GAP toolbox they will be able to create auctions. Auctions can be created by either the auctioneer or ATG Support Staff, once an auction has been created it then needs to be approved and published before it appears in the portal.


Setting Up New Auctions

New Auction button

To create a new auction you will need to click on the New Auction button from the Auctioneers Home screen in the Toolbox. If you are a Support user you will need to scope to the correct auctioneer using the scoping bar, and once there you will be able to create a new auction event.

Downloadable Guide on Inserting Text and Formatting

This PDF file provides details on creating an auction catalogue, uploading it to the toolbox, text formatting and categorisation - download it here:

Uploading Text & Formatting.pdf

New Auction Screen

Auctioneer Address

On this screen you will see your address (if you are an auctioneer), or the auctioneer’s address (if you are a support user) along with the Telephone number and Email address on the right hand side of this screen. This is populated from the auctioneer details in the auctioneer’s settings. If the created event is taking place at a different location from the auctioneer’s address, then you can change the address, telephone or email to reflect that here. Please note this will not change the master auctioneer’s details; to change these please change it from the Settings screen.

First section of the New Auction pop up screen

Auction Title

The title of the auction or catalogue should be no more than 144 characters. There is a character counter on the top right of the Title text field to help you keep track of how many characters are left. Once the character counter has reached 0 you will no longer be able to enter any more characters.


A drop down field allows you to select the platform that your auction or catalogue will be hosted on, currently there is only

Auction Type

In the drop down box next to the platform you need to select the type of auction from the following list:

  • Live auction
  • Timed auction
  • Catalogue Only

For a timed auction you will need to enter both the start and end date and times, for a live auction and catalogue event only the start date and time is required.

Auction Category

The drop down next to the Auction type allows you to select the category of the auction or catalogue. The list of categories available will be based on the platform that was selected to host this auction. Please note that once the auction or catalogue has been approved, the platforms on which they are hosted on cannot be changed. The platform(s) selected can be viewed on the Auction Details screen. Once the auction or catalogue has been published it will be visible on all platform portals that were selected to host the auction or catalogue.

Important Information Field

Under this you will find a text area to enter a description for the auction, this will be the text displayed on the Auction listing page in the portal.

The Important Information is a required field and is where the information regarding this auction such as fees is entered.

Terms and Conditions

Terms and Conditions can be entered into the text area, or these can be created from within the Settings page, and then selected from the drop down box on the New Auction page. You are able to change the terms and conditions for this auction here. Please note this will not change the master terms and conditions. To change these please change it from the Settings page.

The second section of the New Auction pop up screen

Reconciliation Deadline

Users can set the deadline for any reconciliation activities to be completed before the auction results are submitted. If this is left blank then the auction will follow the default reconciliation period defined in the Settings page. Please note adding a Reconciliation Deadline here will not change the master Reconciliation Period in the Settings Page.

Approval Type

Users can set registrations to be manually or automatically approved.


If a deposit is required for the auction, this is where it can be set. If the auctioneer has set up a Ecommerce Merchant ID and a Payment Gateway Sub-Account in the Settings page, then the 2 checkboxes for Automatic Deposit and Automatic Refund will be active.

Note that the deposit currency remains in GBP regardless of the value selected in the Currency dropdown.

Buyer's Premium

Auctioneers can add the Buyer's premium by a percentage of the hammer price and include a ceiling value that the premium cannot go above. The buyer’s premium percentage is a required field.

Accepted Cards

The types of payments cards that the auction accepts are selected here along with any fees that will be incurred for using each type of card.

Paddle Type

There are 2 options to select from here:

  • Customer reference

This will assign online bidders an internal ATG paddle number

  • Numbers starting from

This allows the auctioneer to set custom paddle numbers. The auctioneer can decide the number online bidder paddle numbers should begin from.

Increment Set

Any increment sets that have been created for the auctioneer will be listed in this drop down. An increment set must be set for the auction; if no increments sets are listed then these need to be set up first in the auctioneer's Settings page.

Admin Fees

The final section of the New Auction screen

The last part of the New Auction Screen allows the user to set any fees that may be applicable to the auction. The internet surcharge and any other fees can be set, if they have not already been set at auctioneer level or if they are different for this particular auction. Only ATG Support users will be able to set the ATG Commission value here.

Click on Save and Close once all this information has been entered, and your new auction will be created.

Editing Auctions

You can edit an auction by scoping to it and then selecting the Auction Details, and clicking the Edit button. This will open up the edit auction screen, which is the same as the new auction screen but with the information already entered. All the fields can be edited.

Editing, Copying or Making Auctions Private

Copying Auctions

Auctions can be copied to produce an identical copy of the original auction. To create a copy, navigate to the auction details screen, click on Actions and select Copy. Give the copy a new title and click on Save. This will create an identical auction with a new title. The copy can be edited to change sections such as dates, times, etc.

Make Auctions Private

Private auctions can only be accessed by bidders who have the direct link to it. They will not be displayed on the portal home page or in any searches. To make an auction private click the Actions button on the auction details page and select ‘Make Private’.

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